Productivity

Banks and insurers need to stop relying on quick wins and take time to rewire their organization, operating model, talent, and...

Productivity in the banking sector has stalled. Here are the tools and techniques to achieve lasting change.

Financial institutions can unlock the productivity of their software engineering teams to significantly boost tech innovation...

Setting up generative AI pilots is easy; scaling them to capture material value is hard. A recipe for success is emerging.

The secret to at-scale personalization isn’t just the analytics. It’s the ecosystem organizations set up to use the...

COVID-19’s economic impact makes cost management critical for banks. Three actions pave the way to lower expenses while...

Latin American banks have long sought productivity breakthroughs to meet rising customer expectations and the challenge from...

In the current environment, piecemeal productivity gains will not lead to significant bottom-line differences for banks. They...

Through early and selective cuts in spending, and tactical investments to head off credit losses, resilient banks should pull...

Banks need highly efficient IT delivery models to meet the challenges of digital disruption and control costs.

Jennifer Tippin, Group Director, People and Productivity at Lloyds Banking Group talks with McKinsey about the bank’s focus...